 Two-way
Radios |
Q: How do I determine the best solution for my
business?
A: Partnering with us is an important first step.
We spend time learning about your business and how your specific
operation
works. Then we use this knowledge to develop customized solutions.
It may be as simple as spending five minutes discussing application
and desired results, or it may require a site audit to determine
the best, cost-effective response. In any case, we will design
a system that provides the results you need now and prepares
you for the future.
Q: How should I charge my portable radio?
A: All portables require a battery to supply power
to the unit. If the batteries are charged correctly, the units
will provide
a longer period of operation and the life of the battery will
be increased by protecting against “memory effect.” It
is always best to turn off the radio prior to charging and, when
possible, drain the battery prior to charge. Never transmit when
the portable is in the charger. Charge the battery for a full
cycle, typically a charge time of 10 hours for standard charger
and one hour for rapid chargers. Never leave the battery in a
charger for extended periods.
Q: Is an FCC license required to operate two-way
radios?
A: Yes. All business frequencies require an FCC
license. We provide our customers with all the necessary details
and assist in obtaining
a valid FCC license. We will determine which frequency to use
and which service best suits your operation of two-way radios.
Systems that are operated as SMRs or wide area Trunking may be
licensed by the system owner and do not require the end user
to apply for a license.
Q: How much do portable radios cost?
A: The cost of portables range from $300 - $1300
depending on such variables as: quality, durability, battery
type, frequency,
and features.
Q: What is the range of portable radios?
A: Coverage is reliant on power, antenna height
and terrain. On-site portable radios will typically cover from
1 –3
miles in radius, while wide-area mobile radios can offer coverage
up to a 30-mile radius from the repeater site.
Q: What’s the difference between
UHF and VHF?
A: Due to the characteristics of radio waves, UHF
radios generally offer better building penetration and therefore
are ideally
suited for indoors as well as for areas of high building
density (cities).
VHF radios are better suited for areas where there is vegetation,
where the signal can pass through objects. For this reason
VHF radios are ideal for outdoor use. Where the application
requires
a combination of indoor and outdoor use, a UHF radio is preferable.
Your sales consultant will know by your specific application
which radio will best fit your needs.
Q: What are the benefits of a two-way radio versus
a cell phone?
A: Cost and dispatch capabilities. Push a single
button and be connected to one or one hundred individuals. Two-way
radios are
easy to use with a push-to-talk feature, which enables
the user to communicate instantly with anyone on the network.
They are
designed to be utilized in extreme conditions and offer
rugged
features, unlike delicate cellular units. Two-way also
offers a low, flat monthly fee with unlimited talk time and
no per
minute airtime cost.
| Rental |
Q: I have a large order. Should I place my order
online?
A: We prefer in that situation, that you call (800) 255-6584
to speak to a rental sales rep for a more customized quote to
meet to your specific rental needs.
Q: Once I place my order, what happens next?
A: One of our rental service representatives will contact you
to review your order. The dates, quantity and location will confirmed
to ensure accuracy and arrangements will be made take care of
your deposit.
Q; What number should I call if
I have a question or problem with my order? A: Just call us at (800) 255-6584, we offer 24/7 customer service
to help you with your order.
Q: In addition to Renting Radios I would like
to have some one on site to help with distribution and inventory
management. Do
you offer such a service? A: Yes we do. Depending on your dates and market we can offer
you a very competitive rate for staffing.
Q: What is the talk range of the radio signals? A: Two-way radio coverage range is approximately 1-mile outdoors.
Indoor coverage varies based on construction of the building
where the equipment is being used. Large convention centers are
normally covered within a given hall. In hotel applications,
at least multiple floors are covered.
If you have specific coverage questions please call (800) 255-6584.
We have a database consisting of past rentals that can help you
to choose the right equipment for your work area.
Q: How many channels do your radios have? A: We own and rent hundreds of radios during any given week.
Over 75% of our equipment consists of 16 channel radios and the
rest have even more channels.
Q: Do you rent LTR radios?
A: Yes. We now offer Motorola LTR radios with or without the
Passport feature.
Q: Do you rent Intrinsically Safe Radios? A: Yes. We have a large inventory of I/S radios.
Q: What I/S models do you rent? A: Primarily we rent HT1000 radios but we also rent the MTS2000
Smartnet radios.
Q: What kind of accessories do you offer with your
radios? A: For two-way radios we offer audio accessories including:
speaker microphones, light headsets, double headsets and ear
microphones.
Q: How long do batteries last? A: On average a Motorola radio batteries last about 8 hours.
Q: How many batteries do I get with an order?
A: We always include a minimum of an additional 1/3 of the order
size (12 radios = 4 spare batteries).
If you require more spare batteries due to the
nature of your event, please note your request in the comment
section when
placing your order.
Q: Do I need a FCC license to rent from you? A: No. We have National FCC Frequencies that are programmed
into your radios. Additionally we can program/match our rental
radios to your current frequencies should you request that option.
Q: What radio brands do you have? A: Motorola, Icom, and Kenwood.
Q: What is a Repeater?
A: A repeater is installed in a fixed location
to enhance your coverage. Multi-story buildings are covered
more thoroughly and
dead spots are removed. The building’s construction, number
of floors and the presence of steel and concrete determine the
distance of radio range. |
